Receptionist
R5 400.00
The business duties of a receptionist may include answering visitors’ enquiries and its products or services, directing visitors to their destinations, sorting and handing out mail, and answering incoming calls on multi-line telephones.
 Distance learning |
 Start anytime |
 Study duration (Months) |
 Study material & shipping |
 Dedicated support team |
 Certified by College SA |
- Course fee
- About the course
- Admission requirements
- Accreditation status
- Assessment details
- What to expect
- Enquire now
Course fee
Cost: R5 400.00
Deposit: R702.00
Monthly instalment: R783.00 x 6
Study duration: 8 months
About the course
Course code: C01025
Subjects:
Introduction to Computers
- Getting To Know PCs and The Windows 8 Interface
- Using Modern Apps And Navigation Features
- Working With Desktop Applications
- Using Internet Explorer 10
- Customizing The Windows 8 Environment
- Using Windows 8 Security Features
Organisational Communication
- Communication Basics
- Leadership And Motivation
- Relational Context And Organizations
- Technology In The Workplace
- Context, Stress And Managerial Tools
- Innovation And Change
- Power, Politics, And Diversity
Excellence in Service Basic
- Customer Service Fundamentals
- Customer Service Skills
- Customer Management
- Customer Communication
Telephone Courtesy and Customer Service
- Quality Customer Service
- Proper Telephone Skills
- Understanding Customer Needs
- Managing The Customers Perception
Admission requirements
Academic grade: No minimum school pass requirements or formal prerequisites.
Language: Proficiency in English.
Equipment: Access to a PC or laptop with a reliable internet connection to submit assignments on the Online Classroom.
Effort: Self-paced learning.
Accreditation status
Course type: Short course
Certification: Certificate confirming course completion.
Certification issued by: College SA
Assessment details
Completed assignments are uploaded to the College SA Online Classroom for marking by our assessor. Students are required to submit the following number of assignments per subject:
- Introduction to Computers: 3
- Organisational Communication: 2
- Excellence in Service Basic: 1
- Telephone Courtesy and Customer Service: 1
What to expect
Dedicated support team
We understand that students may require guidance and support to navigate the learning journey, and our Client Services team is always ready to assist them in every possible way. Our team is readily available during office hours and can be contacted via email, phone, WhatsApp and social media.
Orientation session
The virtual orientation session will set you up for academic success and assist you in your transition to distance and digital learning at College SA. The aim of this session is to give you information about your course and also answer frequently asked questions.
Online classroom access
The Online Classroom is easily accessible from your cell phone or PC. You have access to a range of resources and facilities, designed to support your learning journey. You can also submit assignments on the Online Classroom. Managing your assignments is simple, fast, and reliable.
Study material and courier delivery included
Our study material and textbooks are included in the total course fee, so you do not have to worry about sourcing your own textbooks. We will send you all the necessary study material to complete the course. Material is sent via courier, at no additional charge when you reside in South Africa!
"*" indicates required fields
