Sales Manager
R4 320.00
Sales managers are responsible for setting realistic goals and quotas and managing their sales team to make targets. They must possess a wide variety of skills to be successful such as selling skills, team building, and customer service. The sales manager role is critical to an organisation because these individuals have a direct influence on revenue-generating activities. Sales managers hold their reps accountable, review their performance, and coach them on how to grow their skills. Learn more about the skills required by a sales manager.
 Digital learning |
 Start anytime |
 Months course access |
 Skillsoft LMS access |
 Dedicated Skillsoft mentor |
 Certified by College SA |
- Course fee
- About the course
- Admission requirements
- Accreditation status
- Assessment details
- What to expect
- Enquire now
Course fee
Cost: R4 320.00
Deposit: R1 080.00
Monthly instalment: R810.00 x 4
Duration: You will have Skillsoft access to this course for 12 months. The average time required to work through the syllabus is:
- 27 courses (10h 36m) / 14 others (2h 22m)
- Optional additional resources are available to enhance your learning in your own time.
About the course
Course code: C01334
Course overview:
- Teambuilding and Management
- Selling Skills
- Coaching and Training a Sales Team
- Motivation and Performance
- Customer Service and Satisfaction
What are Aspire Journeys?
Aspire Journeys are guided learning paths designed and published by Skillsoft. These courses provide:
- A clear starting point across the roles and responsibilities of tomorrow.
- Exercises for on-the-job applications to put what you’ve learned into practice.
- Verifiable, shareable, and portable digital badges so you can celebrate accomplishments along the way.
- A diverse array of learning tools from the books to audiobooks to video courses, and more.
The learning path for each journey comprises tracks of content in a recommended order. Completing all content within a track completes the track. Completing all tracks within the journey completes the journey.
Modules and topics covered:
Teambuilding and Management
- Building the Foundation for an Effective Team
- Developing a Successful Team
- Leading in a Hybrid Workplace
- Handling Team Conflict
- Strategies for Building a Cohesive Team
- Effective Team Communication
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Engaging and Challenging Your Top Performers
Selling Skills
- Prospecting: Panning for Sales Gold
- The Discovery Meeting: Starting Off on the Right Foot
- The Value Proposition: Getting Your Pitch Right
- Turning Objection into Opportunity during a Sales Call
- Negotiating Well and Going for the Close
Coaching and Training a Sales Team
- Coaching Techniques That Inspire Coachees to Action
- Keeping Your Coachee Committed and Accountable
- Managing Employee Development
Motivation and Performance
- Leading by Motivating
- Taking the Lead with Workplace Motivation and Engagement
- Boosting Performance with the Employee Appraisal Process
- Leveraging the Power of Performance Management
Customer Service and Satisfaction
- Embracing a Customer-obsessed Mentality
- Customer Service: Adapting to Your Customers’ Cues
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Discovering Customer Needs
- Customer Service: Fostering a Service Mindset
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
Admission requirements
Academic grade: No minimum school pass requirements or formal prerequisites.
Language: Proficiency in English (course material and support only available in English).
Expertise level: Beginner
Equipment: Access to a PC or laptop with a reliable internet connection.
Effort: Self-paced learning online.
Accreditation status
Course type: Short course
Industry partner: Skillsoft
Certification: Certificate confirming course completion.
Certification issued by: College SA
Assessment details
Each track concludes with a final internal assessment that will test your knowledge and application of the topics presented throughout that specific track.
There are no external certification exams for this course.
What to expect
Dedicated support team
We understand that students may require guidance and support to navigate the learning journey, and our Client Services team is always ready to assist them in every possible way. Our team is readily available during office hours and can be contacted via email, phone, WhatsApp and social media.
Skillsoft Learner Management System (LMS) access
Skillsoft is an online learning management system that offers all students enrolled for any of our IT Academy courses compelling content, interactive videos, quizzes, mentoring and practical simulations/virtual labs. The platform allows students to learn at their own pace.
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