Generative AI Business Transformation

Course fee

Cost: R1 400.00

Deposit: R350.00

Monthly instalments: R350.00 x 3

Duration: You will have Skillsoft access to this course for 12 months. The average time required to work through the syllabus is:

• 16 courses (7h 9m) / 5 others (56m)
• Optional additional resources are available to enhance your learning in your own time.

About the course

Course code: C01362

Course overview:

Generative AI is a cutting-edge technology that will transform nearly every business function, ranging from content creation and product design, to improving customer experience and marketing new ideas. While the benefits of Generative AI are immense, the technology has its limitations and poses some ethical considerations. In this Journey, learners of all levels will develop a shared understanding of what Generative AI is, the guardrails for use and identify of how to use, build and experiment with the technology in a responsible manner. Learners will also develop skills for leading through this disruption with empathy, while cultivating the human skills to sustain the transformation.

The tracks you will cover in this journey are:

• Foundations of Generative AI
• Responsible Application and Guardrails for Generative AI
• Reimagining Work with Generative AI
• Leading an AI Transformation
• Human Skills to Sustain an AI Transformation

Modules and topics covered:

Foundations of Generative AI

• Generative AI and Its Impact to Everyday Business
• Harnessing the Disruption of Generative AI

Responsible Application and Guardrails for Generative AI

• Navigating AI Ethical Challenges and Risks
• Recognizing Hallucinations, Inaccuracies, and Bias in AI
• Establishing AI Guardrails and Governance

Reimagining Work with Generative AI

• Reimagining the Customer Experience with Generative AI
• Reimagining the Sales Process with Generative AI
• Unlocking Business Solutions with AI-Powered Analytics
• Using AI to Improve the Employee Experience

Leading an AI Transformation

• Leading in the Age of Generative AI
• Leading through the AI Disruption with Empathy
• Encouraging Innovation and Experimentation with AI

Human Skills to Sustain an AI Transformation

• Leveraging AI as a Team Member
• Fostering a Growth Mindset in the Age of AI
• Leveraging Analytical and Critical Thinking to Implement AI
• Embracing Risk and Learning from Setbacks with AI Projects

Admission requirements

Academic grade: No minimum school pass requirements or formal prerequisites.

Language: Proficiency in English (course material and support only available in English).

Expertise level: Beginner

Equipment: Access to a PC or laptop with a reliable internet connection.

Effort: Self-paced learning online.

Admission requirements

Course type: Short course

Industry partner: Skillsoft

Certification: Certificate confirming course completion.

Certification issued by: College SA

Assessment details

Each track concludes with a final internal exam that will test your knowledge and application of the topics presented throughout that specific track.

There are no external certification exams for this course.

What to expect

Dedicated support team

We understand that students may require guidance and support to navigate the learning journey, and our Client Services team is always ready to assist them in every possible way. Our team is readily available during office hours and can be contacted via email, phone, WhatsApp and social media.

Skillsoft Learner Management System (LMS) access

Skillsoft is an online learning management system that offers all students enrolled for any of our IT Academy courses compelling content, interactive videos, quizzes, mentoring and practical simulations/virtual labs. The platform allows students to learn at their own pace.